Shipping & Delivery Information. When your order is shipped, you will receive a confirmation email with tracking details. We use EVRi for UK deliveries*. *Prices and delivery times may change without notice. We cannot accept liability for a lost or m

<div style="font-family:&apos;Inter&apos;,Helvetica,Arial,sans-serif; max-width:720px; margin:0 auto; padding:32px;"><div style="display:flex; align-items:flex-start; gap:16px; background:linear-gradient(135deg, #F4F6FA 0%, #EAEEF6 100%); border:1px solid #DCE2ED; border-left:4px solid #091F40; border-radius:12px; padding:20px 22px; margin-bottom:24px; box-shadow:0 1px 3px rgba(9,31,64,0.06), 0 4px 12px rgba(9,31,64,0.05);"><div style="flex:0 0 auto; width:40px; height:40px; border-radius:50%; background-color:#091F40; background-image:url(&apos;data:image/svg+xml;charset=UTF-8,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%2220%22%20height%3D%2220%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%3E%3Cpath%20d%3D%22M12%206V12L16%2014%22%20stroke%3D%22%23F4F6FA%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%2F%3E%3Ccircle%20cx%3D%2212%22%20cy%3D%2212%22%20r%3D%229%22%20stroke%3D%22%23F4F6FA%22%20stroke-width%3D%222%22%2F%3E%3C%2Fsvg%3E&apos;); background-repeat:no-repeat; background-position:center; background-size:20px 20px;"><br></div><div style="flex:1 1 auto;"><div style="font-size:15px; font-weight:700; letter-spacing:0.01em; color:#091F40; text-transform:uppercase; margin-bottom:6px;">Pre-Order Delivery Notice</div><div style="font-size:15px; line-height:1.55; color:#374357;">Delivery times noted below apply once items are dispatched. We aim to dispatch pre-orders week commencing <strong style="color:#091F40;">3rd August</strong>. Orders with personalisations may need a little extra time.</div></div></div></div><p><strong>Shipping &amp; Delivery Information</strong></p><p>When your order is shipped, you will receive a confirmation email with tracking details.</p><hr><h2 id><br></h2><h2 id="uk-delivery"><strong>UK Delivery</strong></h2><p>We use <strong>EVRi</strong> for UK deliveries*.</p><table width="100%" style="width:100%; border-collapse:collapse;"><tbody><tr><td style="width:60%;"><strong>Evri - Standard Delivery (3&#x2013;5 Working Days)</strong></td><td style="width:40%;">&#xA3;5.95</td></tr></tbody></table><p><span style="font-size: 14px;"><em>*Prices and delivery times may change without notice.</em></span></p><p>We cannot accept liability for a lost or missing order that has been signed for at the delivery address (for example, an office or shared residential building).</p><p><strong>Personalised Orders:</strong> Please allow up to 7&#x2013;10 working days.</p><hr><h2 id="-1"><br></h2><h2 id="remote-postcode-exceptions"><strong>Remote Postcode Exceptions</strong></h2><p>Delivery may be unavailable or delivery times may be extended for the following postcode areas of the UK:</p><p>AB, BT, DD9&#x2013;11, DG5&#x2013;9, FK17&#x2013;21, GY, HS, IM, IV, JE, KA27&#x2013;30, KW, KY10, KY14&#x2013;16, PA20&#x2013;38, PA41&#x2013;49, PA60&#x2013;78, PA80, PH5&#x2013;9, PH11&#x2013;13, PH15&#x2013;26, PH30&#x2013;50, PO30&#x2013;41, TD5, TD15, TR21&#x2013;25, ZE</p><hr><h2 id="-2"><br></h2><h2 id="need-help"><strong>Need Help?</strong></h2><p>If you have any questions regarding shipping or delivery, please contact our Customer Experience team via our <a href="https://shop.swfc.co.uk/pages/contact" target="_blank" rel="noopener noreferrer">contact page</a>.</p>

Shipping & Delivery Information

The package may have been signed for by a neighbor or another resident at your location. Can you kindly check this and check around the entrances of your residence, particularly on porches, garages or other places that might protect your package. If

<p id="isPasted">The package may have been signed for by a neighbor or another resident at your location. Can you kindly check this and check around the entrances of your residence, particularly on porches, garages or other places that might protect your package.&#xA0;</p><p>If you are unable to locate your parcel please contact our Concierge team using this form <a href="https://shop.swfc.co.uk/pages/contact">here</a>&#xA0;</p>

My order states delivered but I have not received it.

Sheffield Wednesday Shop

How will I know my order has been received by you?

How will I know my order has been shipped?

Can I amend my order after I place it?

Where is my order?

I’m missing an item from my order, what should I do?

What should I do if I receive a faulty or damaged item?

Items received are different from what I ordered, what should I do?

Orders

Faulty Goods

Faulty & Damaged Goods

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How long do I have to return an item after I receive my parcel?

What is your exchange policy?

Can I return a personalised item?

Returns & Refund information

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Returns & Exchanges

My discount code is not working, what should I do?

I forgot to apply my discount code

Discount codes & Giftcard Policy

Discounts

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Product Information