Returns & Exchanges
How do I return my order?
Make sure you have the correct order number and are using the correct email address that you originally placed your order with when returning your items through our portal.
How long do I have to return an item after I receive my parcel?
Returned items must be unused and with all relevant tags still attached and must be sent back within within 14 days of receipt.To return an item and obtain a refund, please follow this link to our Returns Portal and follow the instructions.
What is your exchange policy?
We are sorry that we are currently unable to offer exchanges however you can return your items for a refund if unworn and tags are still attached. To return an item and obtain a refund, please follow this link to our Returns Portal. Make sure you hav
Can I return a personalised item?
We are very sorry that unfortunately personalised items are not eligible for return and will be refused. These items will be posted back to you if returned.
Returns & Refund information
For online purchases: If you are not completely happy with your purchase, please return it to us in its original condition. Our packaging is a part of the product and must be returned with the goods. This is also to ensure that the product(s) arrive
How do I check the status of my return and refund?
To view the status of your return and refund, please login into your unique customer return dashboard here. Please enter the precise order number stated in your order confirmation, and the email address you used when placing your order. Please allow